Position Title: Family Support Worker
The Employer:
Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence.
Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can’t find support anywhere else.
Location: Crosscare Dun Laoghaire Youth Service
Work Schedule: Full time: 37.5 hours per week
Contract: 1 Full Time Permanent Post
Salary: €38,769 - €57,011 DOE
Reporting to: Youth Service Manager/Team Leader
The Role: General Responsibilities:
Together, as a team, with the youth justice workers, identify and support families of young people who have offended or are at risk of offending, with the aim to reduce the offending behaviour.
Work closely with the YJWs and using the information identified in the young person’s YLS/CMI 2.0 to identify the needs and strengths of the family.
Assess and respond to the needs of families, particularly parents and care givers of young people who are participants of the YDP or have been referred to the YDP.
Engage, build and maintaining strong, positive relationships with the target group.
Use evidence based/informed approaches, provide group work, individual work, skills-based programmes, and recreational activities as appropriate for the parents and/or caregivers.
Build and maintain relationships with local stakeholders, particularly An Garda Síochána and other services engaged with families and young people in the catchment area.
Advocate for parents, care givers and families and attending meetings relevant to their needs, preparing reports as necessary.
Operate in accordance with the YDP Operational Requirements.
Complete accurately and on time administrative requirements of the project including compiling plans and reports as required.
Attending YDP advisory committee and referral assessment committee meetings as required and preparation of reports for same.
Networking, co-operating, and enlisting the support of other agencies/organisations and community groups to enhance the development opportunities for project participants.
Attend and complete all training provided by Crosscare and Irish Youth Justice, to support the work within the project.
Personal attributes:
Communication skills
Teamwork & Collaboration
Creativity & Innovation
Flexibility and adaptability
Excellent organisational, time management & record keeping skills
Excellent report writing skills
Facilitation and group work skills
Empathy and understanding
Negotiation skills
Ability to work on own initiative
Strong leadership skills
Benefits:
Competitive salaries
Generous annual leave
Additional leave for long service
Training and Development Programmes
Employee Assistance Programme
Digital Doctor Service
Competitive pension plan
Bike to Work Scheme
Essential Requirements:
Be in possession of a third level qualification in youth work and a minimum of 2 years’ experience working with young people at risk.
Experience of dealing with Child Safeguarding Issues.
Full Driving licence desirable.
In Crosscare, we approach our work with an attitude of service, showing love, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.
Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.
Detailed information on all aspects of our work is available at www.crosscare.ie
Application Process: To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.
Closing date for applications is April 13th 2026
Garda Vetting will apply to this role
Crosscare is committed to being an inclusive employer and actively encourage applications from diverse backgrounds. We strive to achieve a positive working environment for our people, enabling us to create a comfortable working environment whilst allowing you to build your career without sacrificing your personal priorities.
If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you
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